Help & Contact
We know there is always room for improvement so we always like to hear from our customers (even if it is a complaint!). We encourage feedback in order to improve our offering and service to ensure our customers are completely satisfied - we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback please contact the Urban Excess Customer Care Team.
Customer service
email: orders@urbanexcess.com
Contact customer service tel: +44(0)207 739 6751 (Open working days 09:30-6:00 CET)
Please have your customer number and order number ready when you call.
Corporate Enquiries
IMPORTANT: Customer Care queries will not be answered. The following email addresses are for Corporate Enquiries only.
New brands/suppliers E-mail us a short introduction to your company along with your catalogue/product images to:
email: marketing@urbanexcess.com
Advertise
With Urban Excess you reach more than 2500 unique fashion and music-interested visitors every week.
email: marketing@urbanexcess.com
Affiliate Schemes and On-Line Partners
email: marketing@urbanexcess.com
General Marketing
email: marketing@urbanexcess.com
